Smart City

Identify the digital maturity of your city

Our business analytics service analyzes five dimensions of a city, all of which are essential for successfully navigating the path towards becoming a Smart City:

  • Strategic & cultural level of transformation
  • Penetration within the organization
  • Mobility
  • Administration
  • Healthcare

Smart City test version

Try out our Smart City business analytics service free of charge. Start by determining the digital maturity of your Smart City. Simply register, launch the test version and receive your first summary of results free of charge.
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How smart is your city?

Cities and municipalities are confronted with increasing digitalization and the use of new technologies. In addition, more and more people are moving to urban areas, municipal resources are having to be used wisely, and energy and water supplies, mobility, as well as communication tools need to be linked with each other. Smart cities combine the goals of securing benefits by using digitalization and new technologies to shape a city’s development to be more efficient, more sustainable, and more liveable. This kind of linkage allows the potential for ecological and social improvements to be exploited. Even though developments of this kind bring a great deal of opportunities with them, they still pose major challenges for cities, local authorities, and municipalities.

Citizens’ growing needs and demands from businesses mean that cities are having to open their services and their structures up to technological change and to create innovations.

Our Business Analytics will help you assess the digital readiness of your city to become a smart city and derive specific recommendations for action. Using a variety of questions in totally five clusters, your city’s level of digital maturity is determined: the degree of strategic and cultural transformation, the penetration within the urban organization, mobility, administration, and health.

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Try out our business analytics service free of charge now and without any commitment.

Have you already planned your next steps? Then get started right away by determining the digital maturity of your Smart City. Simply register, launch the test version and receive your first summary of results free of charge.


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Gain a quick overview of the dimensions of the analysis, the structure of the questions and the presentation of the results from the digital maturity assessment of your Smart City.

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Good to know

What is a Smart City?

A Smart City describes a connected city that uses digital technologies to increase the efficiency, effectiveness and resilience of an entire system in order to counteract both demographic and climate change.

It is predicted that by the year 2050, 68% of the population will live in cities. In order to be able to cope with this growth, it is important to develop new, intelligent technologies. The transfer of data between smart devices is already possible in part thanks to the "Internet of Things". However, this brings with it the risk of hacker attacks and therefore poses a threat to cybersecurity. In the context of Smart Cities and cybersecurity, cities face challenges such as insufficient standards and competencies, as well as increasing opportunities for attacks.

There are no policies when it comes to smart devices, thus allowing security gaps to form and enabling hackers to gain access to higher-level systems. In addition to this, there is currently a shortage of security professionals with an understanding of cybersecurity systems. Smart Cities are therefore exposed to a multitude of criminal attack opportunities, such as demands for ransom, terrorist attacks, security breaches or the loss of personal data.

However, cybersecurity is not the only major challenge that Smart Cities face. For a start, it costs money to establish smart solutions, and many cities and municipalities lack the necessary financial resources to do so, especially in the aftermath of the coronavirus pandemic. Furthermore, importing all the data from various systems requires the appropriate technologies. Last but not least, all organizations involved have to be willing to share data and to grant others access to this data. Smart City concepts can help solve these problems.

There are many advantages to implementing Smart City concepts: Commuting times can be significantly reduced by using sophisticated mobility solutions, such as traffic control, smart parking and real-time information for local traffic. This also means that the impact on the environment can be reduced. In terms of healthcare, Smart City citizens can benefit from telemedicine and better monitoring in the case of outbreaks of contagious illnesses; the real-time monitoring of chronically ill patients also reduces the burden placed on hospitals. Smart Cities have a positive effect on the environment: Through the use of Smart Water, it is possible to prevent water from being wasted as a result of leaks and blockages, and it also improves the efficiency of water transport. This is achieved through intelligent water networks that closely monitor the amount of water consumed and transported, check water quality and ensure minimal water flow and reverse flow in pipes.

Many cities are already putting the first measures in place. As far as mobility is concerned, car-sharing models can be used and charging stations can be installed for electric vehicles. Delivery services can be optimized by providing central pick-up locations where recipients can collect their deliveries themselves. Street lights can be made more energy-efficient by installing motion detectors. The use of renewable energies, for instance through solar power systems, could potentially lead to cities being able to independently produce their own energy. With the help of NFC tags and barcodes, which provide users with information on specific tourist attractions, it is possible to digitize tourism.

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