Examine your internal control system in the SSC

Get an overview of the processes you have outsourced.

The following contents are covered

The Business Analytics Shared Services and Outsourcing examines six dimensions that are important for successfully getting an indicative evaluation about your outsourced processes:

Level of SSC Maturity
Processes in SSC
IT, Automation and Digitalization
Description of ICS
Controls
Compliance Requirements

Shared Service and Outsourcing test version

Get a first impression of the Business Analytics Shared Services and Outsourcing. This preview contains a number of questions from the full analytics.

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Business processes are becoming increasingly automated. New compliance requirements have to be implemented. SSC processes are often given only scant attention here: when was the last time your controls in the shared service center were checked to see if they were compliant, effective and efficient?

The aim of this Business Analytics Shared Services and Outsourcing is to quickly assess the maturity of your shared service center based on the following dimensions: shared service center in general, processes, IT environment, internal control system – description of the ICS, controls, and compliance requirements.

We carry out the analysis of your shared service center in the form of a maturity assessment. As a result, you get a differentiated picture of possible potential for optimization as well as relevant recommendations for action relating to the further design of your shared service center.

We use this Business Analytics to collect and calculate key performance indicators. The data are subsequently analysed and compared with the results of other Business Analytics as well as experience gained from other KPMG projects. Use this Business Analytics to review your internal control system (ICS) in the SCC and to derive potential for optimization

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Start the Business Analytics preview. It contains an overview of all dimensions of the analysis and offers you a first insight into the question structure at hand with one of many response scales.

1/6 SSC maturity level

How many subcontractors (service provider for the SSC) are hired by the SSC?

1-2

3-4

2/6 SSC processes

In which current status is the development of the SSC with regard to processes?

Establishment

Process harmonisation (of equivalent processes)

Standardisation (to identical processes)

Digitalization (for example of the electronic invoice)

Automation (robots)

Concrete AI (artificial intelligence) elements are fully implemented

3/6 IT, automation and digitization

What is the primary system of the SSC?

SAP

Dynamics

Oracle

Other

4/6 ics-description

Does your SSC hold an ICS-description for the service-related ICS?

Only rudimentary

Extensive ICS-description

ISAE 3402 certified ICS-description

5/6 Controls description

Are the existing service-related processes in the SSC underlaid end-to-end (E+E) with your process descriptions?

Yes

Partially

I don´t know

6/6 Compliance requirements

Which compliance levels either within the company or at the customer's have a direct impact on the service-related ICS? (Please select all that apply)

Global Compliance

Risk Management Systems

Internal Control System of the group/ user-entities

Tax Compliance System

Other

None

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With this Business Analytics, you can perform an individual maturity level determination in your organization quickly and easily. Your maturity level determination can be carried out together with your colleagues. Get them involved by sharing the link for a consultation within your organization. You will receive a real-time result report as well as first recommendations for actions. Request the Business Analytics here!

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