The Business Analytics Shared Services and Outsourcing examines six dimensions that are important for successfully getting an indicative evaluation about your outsourced processes:
Business processes are becoming increasingly automated. New compliance requirements have to be implemented. SSC processes are often given only scant attention here: when was the last time your controls in the shared service center were checked to see if they were compliant, effective and efficient?
The aim of this Business Analytics Shared Services and Outsourcing is to quickly assess the maturity of your shared service center based on the following dimensions: shared service center in general, processes, IT environment, internal control system – description of the ICS, controls, and compliance requirements.
We carry out the analysis of your shared service center in the form of a maturity assessment. As a result, you get a differentiated picture of possible potential for optimization as well as relevant recommendations for action relating to the further design of your shared service center.
We use this Business Analytics to collect and calculate key performance indicators. The data are subsequently analysed and compared with the results of other Business Analytics as well as experience gained from other KPMG projects. Use this Business Analytics to review your internal control system (ICS) in the SCC and to derive potential for optimization
Start the Business Analytics preview. It contains an overview of all dimensions of the analysis and offers you a first insight into the question structure at hand with one of many response scales.
1/6 SSC maturity level
How many subcontractors (service provider for the SSC) are hired by the SSC?
2/6 SSC processes
In which current status is the development of the SSC with regard to processes?
3/6 IT, automation and digitization
What is the primary system of the SSC?
Does your SSC hold an ICS-description for the service-related ICS?
5/6 Controls description
Are the existing service-related processes in the SSC underlaid end-to-end (E+E) with your process descriptions?
6/6 Compliance requirements
Which compliance levels either within the company or at the customer's have a direct impact on the service-related ICS? (Please select all that apply)
Would you like to find out more? Talk to us about your current tasks and how this Business Analytics can support you in developing solutions for them. You can try out the Business Analytics free of charge first and see initial results straightaway. Plan your individual roadmap with KPMG Atlas!
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Have you already planned your next steps? Here you have the opportunity to perform an individual maturity level determination and receive an individual summary of the results immediately.
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With this Business Analytics, you can perform an individual maturity level determination in your organization quickly and easily. Your maturity level determination can be carried out together with your colleagues. Get them involved by sharing the link for a consultation within your organization. You will receive a real-time result report as well as first recommendations for actions. Request the Business Analytics here!
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