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Service Description

We offer complete ServiceNow platform implementation, including assessment, configuration, integration, and ongoing support. Our team ensures rapid deployment aligned with ITIL best practices and business goals.

  • Key Capabilities: Implementation, Configuration, Workflow Automation, Integration, Support
  • Delivery Model: Project-based or Managed Service
  • Delivery Timeline (Typical): 8-12 weeks (implementation), ongoing support thereafter
  • Target Clients / Use Cases: Enterprise clients seeking to modernize their ITSM capabilities.

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Resources & Expertise

 

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Available Skills

  • ServiceNow Architect
  • ServiceNow Developer
  • ITIL-certified Consultant

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Certifications

  • ServiceNow Certified System Administrator
  • ServiceNow Certified Implementation Specialist (ITSM, HRSD, CSM)
  • ITIL 4 Foundation

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Pricing information

Rate card, other fees that may apply

 

Deliverables & Scope

Standard Deliverables
  • Configured ServiceNow modules as per agreed scope
  • Data migration and CMDB population
  • Integration with selected enterprise tools
  • Documentation & knowledge transfer
  • End-user and admin training
  • Custom product development beyond ServiceNow capabilities
  • Non-IT integrations not discussed in scoping

Access to existing infrastructure and admin credentials.

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