Tailored Experience Services

Improve interaction with stakeholders

Business processes are often complex and multi-faceted. Time pressure, the large number of parties involved and regular coordination are just some of the challenges. In addition, elements of communication are increasingly being carried out virtually. Stakeholders and the processes they are involved in are as unique as your company is.

 

Our tailored experiences enable you to address stakeholders individually and thereby improve your relationship in the long term. For you and with you, we develop a personalized experience survey, which we can completely adapt to your wishes and framework conditions. Thereafter, we support your company when it comes to distribution and anchoring, evaluation of data and interpretation of the results.


KPMG Business Experience Tailored

Optimize and make your stakeholder relationships measurable with the individualization of existing business experience services or tailor-made new developments.

Price on request

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Tailored combination of stakeholders and individual subject areas

We bring together the subject area you wish to address and the stakeholder group of interest to you. With your personal experience survey you can improve the interaction with the respective stakeholders and optimize the given processes.

 

Tailored Experience Services

Our approach to collecting experience data

 

Together with you, we define each of the following aspects in order to design your individual experience survey. In this way, we tailor our service exactly to your needs.

 

 

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Implementation process of the Tailored Experience

 

1

Set-Up

 

Basis offering

 

Use of the basic set-up with predefined questions for a project. This offer refers to a weekly assignment with up to 50 participants over three months.

 

Additional options

Individual design to suit your requirements.

2

Survey

 

Basis offering

 

Once the questions and all framework conditions have been successfully set up, the data is collected over a period of three months.

 

Additional options

Questions, content and layout can be customized.

Analysis

 

Basis offering

 

Real-time, weekly presentation of the consolidated results. In addition, the results of all weeks are provided on a regular basis.

 

Additional options

The following can be individually adapted: the real-time report and the benchmarking of the results.

4

Management

 

Basis offering

 

After four weeks, a meeting is held to work out and analyze the results together.


Additional options

The following can be individually adapted: the number of joint appointments, the setting up and implementation of measures and the tracking of these measures.

Your advantages through our Tailored Experience Services

 

Flexibility

Customization of your digital analysis and evaluation of results

KPMG expertise

KPMG experts will support you with the analysis process

Expanding knowledge

Collecting the knowledge of relevant stakeholders through efficient use of resources

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