Vehicle Sustainability

Create incentives and reward sustainable drivers - using the ServiceNow platform.


Sustainability
Demo System
Customer, Organisation & Planning
Suitable for all sectors
Platform Software

Monitor HR policy requirements

Meet policy requirements and mitigate compliance risks – using the ServiceNow platform for HR.


Video
Organisation & Planning, Operations
Suitable for all sectors
Platform Software

Key to Key Automotive Customer Service

Keep customers informed about their vehicle progress as it goes through the stages of repair.


Demo System
Customer, Operations
Automotive
Platform Software

Automotive IoT

As cars collect more and more onboard data, a central ServiceNow platform provides transparency, efficiency and customer satisfaction.


Demo System
Customer, Operations
Automotive
Platform Software

Credit Card Dispute Processing using RPA and smart workflow

Utilize the full potential of RPA and BPM in the banking sector- with the platform of KPMG Alliance Partner Appian.


Video
Customer, Operations, TAX & Finance
Banking
Robotic Process Automation, Workflow Automation / BPMN

Automated residential mortgage income validation

Utilize the full potential of RPA and BPM in the banking sector- with the platform of KPMG Alliance Partner Appian.


Video
Customer, Operations, TAX & Finance
Banking
Robotic Process Automation, Workflow Automation / BPMN

Sourcing with Coupa Strategic Sourcing

Uncover new sourcing opportunities. Consolidate your spend and choose the right supplier.


Demo System
Procurement
Suitable for all sectors
eProcurement

Procurement with Coupa Procure-to-Pay

Coupa P2P gives you everything you need to manage spend for goods/services and maximize savings.


Demo System
Procurement
Suitable for all sectors
eProcurement

Contract Management with Coupa Contracts

Coupa Contract Management provides control and efficiency across the entire contract lifecycle.


Demo System
Procurement
Suitable for all sectors
Contract Management Software, eProcurement

Supplier Management with Coupa Supplier Management

Give suppliers a single place to go from simple onboarding to deep assessments.


Demo System
Procurement
Suitable for all sectors
eProcurement

Get IFRS 16 Compliant

Speed up and simplify your lease reporting and meet the requirements of the IFRS 16 leasing standard.


Demo System
TAX & Finance
Banking
Analytics & BI, Contract Management Software

Road Incident Response

Manage roadside incidents and see at-a-glance what officers are in the field, where they are, and what they're working on.


Demo System
Organisation & Planning, Operations
Transport & Leisure, Government
Platform Software

Insurance Claim Processing with Appian

Connected customer service in one seamless interaction


Video
Customer, Operations, TAX & Finance
Insurance
Platform Software

R&D Chemistry Manufacturing Controls (CMC)

Utilize the Appian platform to improve management and speed throughput of scientific experiments


Video
Organisation & Planning, Operations
Life Science & Chemicals
Platform Software

Regulatory Intelligence Database (RID) for Life Science

Bring together and organize regulatory intelligence and requirements data with the Appian platform


Video
Organisation & Planning, Operations
Life Science & Chemicals
Platform Software

Fitness Testing

Efficient Coordination of fitness tests for law enforcement, military or security services with the ServiceNow Platform.


Demo System
HR
Government
Platform Software

The Physician Onboarding Journey

Modernization of the Provider Onboarding and Credentialing Experience with KPMG and ServiceNow.


Video
HR
Healthcare
Platform Software

IT Personnel Development

IT managers constantly need to grow the skills of their team, but it is hard to keep track of who needs to develop where.


Demo System
HR
Suitable for all sectors
Platform Software

Real-time Social Network Analysis

Using Google Cloud's data streaming pipelines to analyze social networks in real time.


Video
IT
Retail & CP, Government
Analytics & BI, AI

Business Analyzer

Business Analyzer is a uniform and consistent data warehouse enabling business intelligence tools.


Video
Organisation & Planning, Operations, IT
Suitable for all sectors
Analytics & BI, AI

Intelligent Inventory Management

Intelligent Inventory Management enables faster invoice verification of newly arrived material.


Video
Operations, IT
Automotive, Industrial Manufacturing, Retail & CP, Life Science & Chemicals, PE, TMT
AI

Collaborative Category Management

Our digital collaboration platform supports strategic procurement in defining category strategies.


Demo System
Procurement
Suitable for all sectors
Platform Software

Retail Store Planning

Store managers need effective tools for project management and communication with headquarters.


Demo System
Organisation & Planning
Retail & CP
Platform Software

Fleet Service Management

Fleets consist of many pieces that work together to deliver services to the world.


Demo System
Organisation & Planning, Operations
Transport & Leisure, Automotive, PE, Government
Platform Software

Industrial IoT Resilience

The efficient handling of incidents is key to deliver great service.


Demo System
Operations, IT
Industrial Manufacturing, Energy
Platform Software

Exelon's "All In" with KPMG and the ServiceNow platform

KPMG and energy company Exelon share key insights of their implementation of over 15 applications in one ServiceNow platform.


Video
Organisation & Planning, HR, Operations, IT
Energy
Platform Software

Automate revenue planning, budgeting and forecasting

This solution utilizes IBM® Planning Analytics to automate planning, budgeting, forecasting and analysis processes.


Demo System
Organisation & Planning, TAX & Finance
Suitable for all sectors
Analytics & BI

Reopening at Uber speed

KPMG helped Uber leverage ServiceNow technology to create workplace and mobile solutions for getting back to work after the Covid-19 crisis.


Covid-19
Video
Organisation & Planning, HR, Operations
Suitable for all sectors
Platform Software

Workflows for Patient Screening

Understand more of what will happen to patients while they are seeking help and take more ownership over their journey towards a meaningful outcome.


Demo System
Operations
Healthcare
Platform Software

KPMG Powered Enterprise HR

Deliver a digital, personal and tailored employee experience.


Video
HR
Suitable for all sectors
Platform Software

Law Enforcement Person of Interest Tracking System

This solution helps law enforcement agencies track Persons of Interest, case and officer information.


Demo System
Operations
Government
Platform Software

Municipal Services Platform

A Municipal Services Platform keeps citizens informed and lets them easily report issues to the municipality.


Demo System
Customer, Operations
Government
Platform Software

Google Patient Assistant by KPMG

The Patient Assistant improves medication adherence and patient access to care.


Video
Customer
Healthcare
Natural Language Processing, Chatbot, AI

Improve customer service through KPMG Intelligent Interactions agent augmentation

Machine learning identifies the customer's intent and sentiment in real-time.


Video
Customer, TAX & Finance
Insurance, Banking
Natural Language Processing, AI, Workflow Automation / BPMN

Improve Customer Email Interaction

Improve Customer Email Interaction with KPMG Intelligent Interactions


Video
Customer, TAX & Finance
Suitable for all sectors
Natural Language Processing, Robotic Process Automation, AI, Workflow Automation / BPMN

Purchasing portal with BPM and Chatbot

A virtual assistant or chatbot records the requirement request and triggers an approval workflow in Bizagi, which is then processed in the back office.


Demo System
Procurement
Suitable for all sectors
Chatbot, Robotic Process Automation, Workflow Automation / BPMN

Cognitive Contract Management with KPMG Ignite

Use advanced technology to automate your document processing


Demo System
HR, TAX & Finance, Procurement
Suitable for all sectors
Contract Management Software, Natural Language Processing, AI

Automation of order processing

Purchasing departments in companies have to ensure that all required products and services are available on a daily basis.


Demo System
Procurement
Suitable for all sectors
eProcurement, Low Code, Workflow Automation / BPMN

Digitalisation of purchasing guidelines

Through our platform, departments can carry out purchasing autonomously to meet requirements and thus counteract resource bottlenecks in the long term.


Demo System
Procurement
Suitable for all sectors
eProcurement, Low Code, Workflow Automation / BPMN

Automation of helpdesk issue-tracking systems

When it comes to processing customer inquiries or faults, it is very important that case processing is fully documented. Our platform allows users to automate the management and resolution of faults in an optimal way.


Demo System
Organisation & Planning
Suitable for all sectors
Low Code, Workflow Automation / BPMN

Digital service bot for public utility customers

A chatbot offering real-time digital services for public utility customers.


Video
Customer
Energy, Government
Chatbot

Automated recording of double bookings by RPA

Automated identification of double entries and booking of the statement item in SAP.


Video
Organisation & Planning, TAX & Finance
Energy
Robotic Process Automation, Workflow Automation / BPMN

Contract Lifecycle Management in Procurement

CLM in procurement enables you to increase efficiency and enhance transparency while minimizing risks


Demo System
Procurement
Suitable for all sectors
Contract Management Software

Digital service consultant for maintenance technicians

A chatbot offering real-time digital advices in the problem identification for service technicians.


Demo System
Operations
Industrial Manufacturing
Chatbot

Digitalization of the student ticket application process

RPA enabled a digital and automated application process for public transport student tickets.


Video
Operations
Government
Robotic Process Automation, Workflow Automation / BPMN

Find Shadow IT- and make it visible

Shadow IT can have a serious impact on an organisation’s software spend.


Demo System
Organisation & Planning, IT
Suitable for all sectors
Platform Software

SaaS Licence Management

Risk and overspend associated with software-as-a-service applications need to be properly addressed.


Demo System
Organisation & Planning, IT
Suitable for all sectors
Platform Software

Material and service sourcing with SAP Ariba Sourcing

SAP Ariba’s sourcing solution provides efficient sourcing of services, indirect materials and direct materials.


Demo System
Procurement
Suitable for all sectors
eProcurement

Procurement with SAP Ariba Buying

SAP Ariba’s procure-to-pay solution provides streamlined catalogue maintenance, a guided buying experience and a configurable interface.


Demo System
Procurement
Suitable for all sectors
eProcurement

Contract Management with SAP Ariba Contracts

SAP Ariba’s contract solution helps users to maintain a single integrated view of contract data and standardise related processes.


Demo System
Procurement
Suitable for all sectors
Contract Management Software, eProcurement

Integration of HR and SAM

The integration of automated HR workflows with software asset management is a powerful combination.


Demo System
HR, IT
Suitable for all sectors
Platform Software

Integration of ITSM (Change Management) and SAM

Change management is a core ITSM function, which often has a significant impact on software licence costs in the data centre.


Demo System
Organisation & Planning, IT
Suitable for all sectors
Platform Software

Managing Application Portfolios

In this use case, we gain a comprehensive understanding of the applications used in our organisation.


Demo System
IT
Suitable for all sectors
Platform Software

Manage software lifecycles and mitigate risks

In this use case we identify unsupported legacy software proactively and mitigate associated risks.


Demo System
IT
Suitable for all sectors
Platform Software

Supplier management with SAP Ariba Supplier Management

SAP Ariba’s supplier management solution provides efficient life cycle management for supplier portfolios from onboarding to risk management.


Demo System
Procurement
Suitable for all sectors
eProcurement

Coupa training and learning materials

The Coupa training and learning materials include all processes and activities the Coupa user needs to operate Coupa.


Demo System
IT
Suitable for all sectors
Platform Software

Supply Chain Control Tower

The Digital SC Control Tower allows users to view and orchestrate end-to-end supply chain statuses, activities and performance levels in real time.


Organisation & Planning, Operations
Industrial Manufacturing, Retail & CP, Life Science & Chemicals, PE, TMT
Platform Software, AI

Digital change management – making change measurable

Digital change management – making change measurable


Demo System
HR, Operations
Suitable for all sectors
Platform Software, Low Code

Software Asset Management (SAM) Business Analytics

Assess the performance and optimization potential of your license management!


Video, Business Analytics
Organisation & Planning, Operations, IT, Procurement
Suitable for all sectors
Analytics & BI

Streamline your software assets

Save money by tracking publishers with complex licensing situations.


Demo System
IT
Suitable for all sectors
Platform Software

Tender Management

Automated tender processing with artificial intelligence leading to higher transparency & conversion.


Demo System
Organisation & Planning
Suitable for all sectors
Low Code, AI, Workflow Automation / BPMN

Holographic Boardroom

Facilitating the boardroom by visualizing data with augmented reality.


Organisation & Planning, TAX & Finance, IT
Suitable for all sectors
Augmented Reality

Identify and reharvest unused software licenses (ServiceNow)

Identify and reharvest unused software licenses - e. g. for Microsoft True-Up (Demo)


Demo System
IT
Suitable for all sectors
Platform Software