Categories
Eliminate Service Outages
Automatic prediction of service outages- using machine learning in the ServiceNow platform.
Workplace Reentry Digital Toolkit
Enabling a safer return to the workplace - with the digital toolkit of KPMG and Alliance Partner Appian.
Request for Quote (RFQ)
Streamline the service provider/vendor RFQ process – with ServiceNow.
Vehicle Sustainability
Create incentives and reward sustainable drivers - using the ServiceNow platform.
Monitor HR policy requirements
Meet policy requirements and mitigate compliance risks – using the ServiceNow platform for HR.
Key to Key Automotive Customer Service
Keep customers informed about their vehicle progress as it goes through the stages of repair.
Automotive IoT
As cars collect more and more onboard data, a central ServiceNow platform provides transparency, efficiency and customer satisfaction.
Credit Card Dispute Processing using RPA and smart workflow
Utilize the full potential of RPA and BPM in the banking sector- with the platform of KPMG Alliance Partner Appian.
Automated residential mortgage income validation
Utilize the full potential of RPA and BPM in the banking sector- with the platform of KPMG Alliance Partner Appian.
Sourcing with Coupa Strategic Sourcing
Uncover new sourcing opportunities. Consolidate your spend and choose the right supplier.
Procurement with Coupa Procure-to-Pay
Coupa P2P gives you everything you need to manage spend for goods/services and maximize savings.
Contract Management with Coupa Contracts
Coupa Contract Management provides control and efficiency across the entire contract lifecycle.
Supplier Management with Coupa Supplier Management
Give suppliers a single place to go from simple onboarding to deep assessments.
Get IFRS 16 Compliant
Speed up and simplify your lease reporting and meet the requirements of the IFRS 16 leasing standard.
Road Incident Response
Manage roadside incidents and see at-a-glance what officers are in the field, where they are, and what they're working on.
Insurance Claim Processing with Appian
Connected customer service in one seamless interaction
R&D Chemistry Manufacturing Controls (CMC)
Utilize the Appian platform to improve management and speed throughput of scientific experiments
Regulatory Intelligence Database (RID) for Life Science
Bring together and organize regulatory intelligence and requirements data with the Appian platform
Fitness Testing
Efficient Coordination of fitness tests for law enforcement, military or security services with the ServiceNow Platform.
The Physician Onboarding Journey
Modernization of the Provider Onboarding and Credentialing Experience with KPMG and ServiceNow.
IT Personnel Development
IT managers constantly need to grow the skills of their team, but it is hard to keep track of who needs to develop where.
Real-time Social Network Analysis
Using Google Cloud's data streaming pipelines to analyze social networks in real time.
Business Analyzer
Business Analyzer is a uniform and consistent data warehouse enabling business intelligence tools.
Intelligent Inventory Management
Intelligent Inventory Management enables faster invoice verification of newly arrived material.
Collaborative Category Management
Our digital collaboration platform supports strategic procurement in defining category strategies.
Retail Store Planning
Store managers need effective tools for project management and communication with headquarters.
Fleet Service Management
Fleets consist of many pieces that work together to deliver services to the world.
Industrial IoT Resilience
The efficient handling of incidents is key to deliver great service.
Exelon's "All In" with KPMG and the ServiceNow platform
KPMG and energy company Exelon share key insights of their implementation of over 15 applications in one ServiceNow platform.
Automate revenue planning, budgeting and forecasting
This solution utilizes IBM® Planning Analytics to automate planning, budgeting, forecasting and analysis processes.
Reopening at Uber speed
KPMG helped Uber leverage ServiceNow technology to create workplace and mobile solutions for getting back to work after the Covid-19 crisis.
Workflows for Patient Screening
Understand more of what will happen to patients while they are seeking help and take more ownership over their journey towards a meaningful outcome.
KPMG Powered Enterprise HR
Deliver a digital, personal and tailored employee experience.
Law Enforcement Person of Interest Tracking System
This solution helps law enforcement agencies track Persons of Interest, case and officer information.
Municipal Services Platform
A Municipal Services Platform keeps citizens informed and lets them easily report issues to the municipality.
Google Patient Assistant by KPMG
The Patient Assistant improves medication adherence and patient access to care.
Improve customer service through KPMG Intelligent Interactions agent augmentation
Machine learning identifies the customer's intent and sentiment in real-time.
Improve Customer Email Interaction
Improve Customer Email Interaction with KPMG Intelligent Interactions
Purchasing portal with BPM and Chatbot
A virtual assistant or chatbot records the requirement request and triggers an approval workflow in Bizagi, which is then processed in the back office.
Cognitive Contract Management with KPMG Ignite
Use advanced technology to automate your document processing
Automation of order processing
Purchasing departments in companies have to ensure that all required products and services are available on a daily basis.
Digitalisation of purchasing guidelines
Through our platform, departments can carry out purchasing autonomously to meet requirements and thus counteract resource bottlenecks in the long term.
Automation of helpdesk issue-tracking systems
When it comes to processing customer inquiries or faults, it is very important that case processing is fully documented. Our platform allows users to automate the management and resolution of faults in an optimal way.
Digital service bot for public utility customers
A chatbot offering real-time digital services for public utility customers.
Automated recording of double bookings by RPA
Automated identification of double entries and booking of the statement item in SAP.
Contract Lifecycle Management in Procurement
CLM in procurement enables you to increase efficiency and enhance transparency while minimizing risks
Digital service consultant for maintenance technicians
A chatbot offering real-time digital advices in the problem identification for service technicians.
Digitalization of the student ticket application process
RPA enabled a digital and automated application process for public transport student tickets.
Find Shadow IT- and make it visible
Shadow IT can have a serious impact on an organisation’s software spend.
SaaS Licence Management
Risk and overspend associated with software-as-a-service applications need to be properly addressed.
Material and service sourcing with SAP Ariba Sourcing
SAP Ariba’s sourcing solution provides efficient sourcing of services, indirect materials and direct materials.
Procurement with SAP Ariba Buying
SAP Ariba’s procure-to-pay solution provides streamlined catalogue maintenance, a guided buying experience and a configurable interface.
Contract Management with SAP Ariba Contracts
SAP Ariba’s contract solution helps users to maintain a single integrated view of contract data and standardise related processes.
Integration of HR and SAM
The integration of automated HR workflows with software asset management is a powerful combination.
Integration of ITSM (Change Management) and SAM
Change management is a core ITSM function, which often has a significant impact on software licence costs in the data centre.
Managing Application Portfolios
In this use case, we gain a comprehensive understanding of the applications used in our organisation.
Manage software lifecycles and mitigate risks
In this use case we identify unsupported legacy software proactively and mitigate associated risks.
Supplier management with SAP Ariba Supplier Management
SAP Ariba’s supplier management solution provides efficient life cycle management for supplier portfolios from onboarding to risk management.
Coupa training and learning materials
The Coupa training and learning materials include all processes and activities the Coupa user needs to operate Coupa.
Supply Chain Control Tower
The Digital SC Control Tower allows users to view and orchestrate end-to-end supply chain statuses, activities and performance levels in real time.
Digital change management – making change measurable
Digital change management – making change measurable
Software Asset Management (SAM) Business Analytics
Assess the performance and optimization potential of your license management!
Streamline your software assets
Save money by tracking publishers with complex licensing situations.
Tender Management
Automated tender processing with artificial intelligence leading to higher transparency & conversion.
Holographic Boardroom
Facilitating the boardroom by visualizing data with augmented reality.
Identify and reharvest unused software licenses (ServiceNow)
Identify and reharvest unused software licenses - e. g. for Microsoft True-Up (Demo)