KPMG Use Case Navigator

What does KPMG Use Case Navigator offer?

The KPMG Use Case Navigator introduces a variety of standard business software solutions and uses specific examples of how these can be successfully applied to current issues. Software demos and videos will give you a first impression of how global standard solutions can support your business. The large selection of use cases also provides an incentive to scrutinize existing processes and digitalize them efficiently. Illustrative examples will help you find possible solutions for your individual business challenges.


Working more efficiently with the right software solution for your business challenge

Your organization is presented with an individual challenge? The KPMG Use Case Navigator helps you get an overview of a wide range of technological business software solutions. In the use case library, you can quickly and easily identify the use cases that fit your specific problem. The use cases presented provide possible business software solutions that help solve challenges sustainably. Each use case includes a brief description of the initial situation, the challenge, and the solution.

We will find the right software solution for your business challenge.

Contact our KPMG experts to define the right solution for your specific business issue and explain possible approaches for implementation.

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Tender Management

Automated tender processing with artificial intelligence leading to higher transparency & conversion.


Smart City
Demo System
Organisation & Planning
Suitable for all sectors
Low Code, AI, Workflow Automation / BPMN

Purchasing portal with BPM and Chatbot

A virtual assistant or chatbot records the requirement request and triggers an approval workflow in Bizagi, which is then processed in the back office.


Demo System
Procurement
Suitable for all sectors
Chatbot, Robotic Process Automation, Workflow Automation / BPMN

Automation of order processing

Purchasing departments in companies have to ensure that all required products and services are available on a daily basis.


Smart City
Demo System
Procurement
Suitable for all sectors
eProcurement, Low Code, Workflow Automation / BPMN

Integration & implementation of global compliance in HR

Assist with HR compliance and minimize privacy risks.


Video
HR
Suitable for all sectors
Workflow Automation / BPMN

AKV+ 360° job description management

Support the user in creating, approving and managing job descriptions.


Video
HR
Suitable for all sectors
Analytics & BI, Platform Software, AI

Green Miles App

Encouraging companies to implement more sustainable travel policies.


Sustainability
Video
HR
Suitable for all sectors
Low Code

Customer interaction? - Yes, but please make it sustainable!

KPMG helps clients create sustainable customer interactions and use ESG guidelines as an asset.


Sustainability
Demo System
Customer, Organisation & Planning
Suitable for all sectors
CRM, Analytics & BI, Low Code, Workflow Automation / BPMN

Optimization of the Employee Experience through Co-HR-Solution

UKG Smart Assistant as a simple and intuitive point of contact for all HR services for employees


Video
HR
Suitable for all sectors
Chatbot

Modern Work - central role of the HR department

Flexibilization and digitization of existing HR service processes.


Video
HR
Suitable for all sectors
Blockchain, Platform Software, Low Code, Workflow Automation / BPMN

People@Sustainability

An approach by KPMG and UKG to future-proof sustainability practices within the organization’s HR function.


Sustainability
Video
HR
Suitable for all sectors
Platform Software, Low Code, Workflow Automation / BPMN

M.A.R.S - The data safehouse

Retiring legacy systems while keeping access to all your data. Secure, compliant, and cost-effective.


Video
IT
Suitable for all sectors
Platform Software

KPMG Communication Analytics

AI-based communication analysis that helps you to optimize your tone of voice towards different stakeholders.


Demo System
Customer, Organisation & Planning, HR, Operations, Procurement
Suitable for all sectors
CRM, AI

IBM Watson AIOps - KPMG cloud monitoring strategy

Watson AIOps is an IT-Ops tool enabling real-time and proactive reaction regarding IT incidents.


Demo System
Operations, IT
Suitable for all sectors
Chatbot, AI, Workflow Automation / BPMN

Integrated Driver-Based Planning for Banks

Integrated and driver-based group and product planning for banks in BOARD


Demo System
Organisation & Planning, TAX & Finance
Banking
Analytics & BI

Program and project controlling

Effective project controlling with integrated tracking of project goal achievement in BOARD


Demo System
Organisation & Planning
Suitable for all sectors
Analytics & BI

Cash and liquidity forecasting in Board

Management of short-term liquidity requirements through direct forecasting of expected cash movement


Demo System
Organisation & Planning, TAX & Finance, Procurement
Suitable for all sectors
Analytics & BI

Budgeting of Clinical Trials

This solution uses BOARD to simplify the planning and budgeting of clinical trials


Demo System
Organisation & Planning, TAX & Finance
Life Science & Chemicals, Healthcare
Analytics & BI

B2B Commerce Site and Content Portal - Sales View

KPMG helps clients re-invent B2B sales and transform their sales function and customer interaction.


Demo System
Customer
Suitable for all sectors
E-Commerce, CRM

Agile Covid-19 risk analysis

Agile risk analysis with SelfService BI and SAS Visual Analytics


Covid-19
Video
TAX & Finance
Suitable for all sectors
Analytics & BI

B2B Commerce Site and Content Portal - Customer View

KPMG helps clients re-invent B2B sales and transform their sales function and customer interaction.


Demo System
Customer
Suitable for all sectors
E-Commerce, CRM, eProcurement

Advanced solutions for calculating risk provisioning

Risk provisioning made easy – with the help of process optimization from SAS Institute


Video
TAX & Finance
Insurance, Banking
Analytics & BI

Digital identities with blockchain technology

Digital identities based on blockchain and enabled with KPMG's Risk-Control Framework


Demo System
Organisation & Planning, IT
Suitable for all sectors
Blockchain

Continuous monitoring for procurement

SAS® Continuous monitoring through advanced analytics offers fraud, waste and abuse detection.


Video
Procurement
Suitable for all sectors
eProcurement

Eliminate Service Outages

Automatic prediction of service outages- using machine learning in the ServiceNow platform.


Demo System
Organisation & Planning, Operations
Retail & CP, Suitable for all sectors
Platform Software, AI

Workplace Reentry Digital Toolkit

Enabling a safer return to the workplace - with the digital toolkit of KPMG and Alliance Partner Appian.


Covid-19
Video
Organisation & Planning, HR, Operations
Suitable for all sectors
Platform Software

Request for Quote (RFQ)

Streamline the service provider/vendor RFQ process – with ServiceNow.


Smart City
Demo System
Organisation & Planning, Operations
Suitable for all sectors
Platform Software

Vehicle Sustainability

Create incentives and reward environmentally conscious drivers – using the ServiceNow platform.


Sustainability
Demo System
Customer, Organisation & Planning
Automotive
Platform Software

Monitor HR policy requirements

Meet policy requirements and mitigate compliance risks – using the ServiceNow platform for HR.


Video
Organisation & Planning, HR, Operations
Suitable for all sectors
Platform Software

Key to Key Automotive Customer Service

Keep customers informed about their vehicle progress as it goes through the stages of repair.


Demo System
Customer, Operations
Automotive
Platform Software

Automotive IoT

As cars collect more and more onboard data, a central ServiceNow platform provides transparency, efficiency and customer satisfaction.


Demo System
Customer, Operations
Automotive
Platform Software

Credit Card Dispute Processing using RPA and smart workflow

Utilize the full potential of RPA and BPM in the banking sector- with the platform of KPMG Alliance Partner Appian.


Video
Customer, Operations, TAX & Finance
Banking
Robotic Process Automation, Workflow Automation / BPMN

Automated residential mortgage income validation

Utilize the full potential of RPA and BPM in the banking sector- with the platform of KPMG Alliance Partner Appian.


Video
Operations, TAX & Finance
Banking
Robotic Process Automation, Workflow Automation / BPMN

Sourcing with Coupa Strategic Sourcing

Uncover new sourcing opportunities. Consolidate your spend and choose the right supplier.


Demo System
Procurement
Suitable for all sectors
eProcurement

Procurement with Coupa Procure-to-Pay

Coupa P2P gives you everything you need to manage spend for goods/services and maximize savings.


Demo System
Procurement
Suitable for all sectors
eProcurement

Supplier Management with Coupa Supplier Management

Give suppliers a single place to go from simple onboarding to deep assessments.


Demo System
Procurement
Suitable for all sectors
eProcurement

Get IFRS 16 Compliant

Speed up and simplify your lease reporting and meet the requirements of the IFRS 16 leasing standard.


Demo System
TAX & Finance
Banking
Analytics & BI, Contract Management Software

Road Incident Response

Manage roadside incidents and see at-a-glance what officers are in the field, where they are, and what they're working on.


Smart City
Demo System
Organisation & Planning, Operations
Transport & Leisure, Government
Platform Software

Insurance Claim Processing with Appian

Connected customer service in one seamless interaction


Video
Customer, Operations, TAX & Finance
Insurance
Platform Software

R&D Chemistry Manufacturing Controls (CMC)

Utilize the Appian platform to improve management and speed throughput of scientific experiments


Video
Organisation & Planning, Operations
Life Science & Chemicals
Platform Software

Regulatory Intelligence Database (RID) for Life Science

Consolidate and organize regulatory intelligence and requirements data.


Video
Organisation & Planning, Operations
Life Science & Chemicals
Platform Software

Fitness Testing

Efficient Coordination of fitness tests for law enforcement, military or security services with the ServiceNow Platform.


Smart City
Demo System
HR
Government
Platform Software

The Physician Onboarding Journey

Modernization of the Provider Onboarding and Credentialing Experience with KPMG and ServiceNow.


Video
HR
Healthcare
Platform Software

IT Personnel Development

IT managers constantly need to grow the skills of their team, but it is hard to keep track of who needs to develop where.


Demo System
HR
Suitable for all sectors
Platform Software

Real-time Social Network Analysis

Using Google Cloud's data streaming pipelines to analyze social networks in real time.


Video
Customer, IT
Retail & CP, Government
Analytics & BI, AI

Business Analyzer

Business Analyzer is a uniform and consistent data warehouse enabling business intelligence tools.


Video
Organisation & Planning, Operations, IT
Suitable for all sectors
Analytics & BI, AI

Intelligent Inventory Management

Intelligent Inventory Management enables faster invoice verification of newly arrived material.


Video
Operations, IT
Automotive, Industrial Manufacturing, Retail & CP, Life Science & Chemicals, TMT
AI

Collaborative Category Management

Our digital collaboration platform supports strategic procurement in defining category strategies.


Demo System
Procurement
Suitable for all sectors
Platform Software

Retail Store Planning

Store managers need effective tools for project management and communication with headquarters.


Demo System
Organisation & Planning
Retail & CP
Platform Software

Fleet Service Management

Fleets consist of many pieces that work together to deliver services to the world.


Smart City
Demo System
Organisation & Planning, Operations
Transport & Leisure, Automotive, Government
Platform Software

Industrial IoT Resilience

Companies are under increasing pressure to deliver a great service at all times to customers using their suite of IoT devices. This includes the efficient handling of incidents.


Demo System
Operations, IT
Industrial Manufacturing, Energy
Platform Software

Exelon's "All In" with KPMG and the ServiceNow platform

KPMG and energy company Exelon share key insights of their implementation of over 15 applications in one ServiceNow platform.


Video
Organisation & Planning, HR, Operations, IT
Energy
Platform Software

Automate revenue planning, budgeting and forecasting

This solution utilizes IBM® Planning Analytics to automate planning, budgeting, forecasting and analysis processes.


Demo System
Organisation & Planning, TAX & Finance
Suitable for all sectors
Analytics & BI

Reopening at Uber speed

KPMG helped Uber leverage ServiceNow technology to create workplace and mobile solutions for getting back to work after the Covid-19 crisis.


Covid-19
Video
Organisation & Planning, HR, Operations
Suitable for all sectors
Platform Software

Workflows for Patient Screening

Understand more of what will happen to patients while they are seeking help and take more ownership over their journey towards a meaningful outcome.


Demo System
Operations
Healthcare
Platform Software

KPMG Powered Enterprise HR

Delivering a digital, personal and tailored employee experience.


Video
HR
Suitable for all sectors
Platform Software

Law Enforcement Person of Interest Tracking System

This solution helps law enforcement agencies track Persons of Interest, case and officer information.


Smart City
Demo System
Operations
Government
Platform Software

Municipal Services Platform

A Municipal Services Platform keeps citizens informed and lets them easily report issues such as potholes, graffiti, and damaged street signs in the municipality.


Smart City
Demo System
Customer, Operations
Government
Platform Software

Google Patient Assistant by KPMG

The Patient Assistant improves medication adherence and patient access to care.


Smart City
Video
Customer
Healthcare
Natural Language Processing, Chatbot, AI

Improve customer service through KPMG Intelligent Interactions agent augmentation

Machine learning identifies the customer's intent and sentiment in real-time.


Video
Customer, TAX & Finance
Insurance, Banking
Natural Language Processing, AI, Workflow Automation / BPMN

Improve Customer Email Interaction

Improve Customer Email Interaction with KPMG Intelligent Interactions


Smart City
Video
Customer, TAX & Finance
Suitable for all sectors
Natural Language Processing, Robotic Process Automation, AI, Workflow Automation / BPMN

Digital service bot for public utility customers

A chatbot offering real-time digital services for public utility customers.


Smart City
Video
Customer
Energy, Government
Chatbot

Automated recording of double bookings by RPA

Automated identification of double entries and booking of the statement item in SAP.


Video
Organisation & Planning, TAX & Finance
Energy
Robotic Process Automation, Workflow Automation / BPMN

Digitalization of the student ticket application process

RPA enabled a digital and automated application process for public transport student tickets.


Smart City
Video
Operations
Government
Robotic Process Automation, Workflow Automation / BPMN

Find Shadow IT- and make it visible

Shadow IT can have a serious impact on an organisation’s software spend.


Demo System
Organisation & Planning, IT
Suitable for all sectors
Platform Software

SaaS Licence Management

Risk and overspend associated with software-as-a-service applications need to be properly addressed.


Demo System
Organisation & Planning, IT
Suitable for all sectors
Platform Software

Material and service sourcing with SAP Ariba Sourcing

Discover the SAP Ariba Sourcing solution portfolio and manage all your processes around procurement, contracts and spend analysis.


Smart City
Demo System
Procurement
Suitable for all sectors
eProcurement

Procurement with SAP Ariba Buying

SAP Ariba’s procure-to-pay solution provides streamlined catalogue maintenance, a guided buying experience and a configurable interface.


Demo System
Procurement
Suitable for all sectors
eProcurement

Integration of HR and SAM

The integration of automated HR workflows with software asset management is a powerful combination.


Demo System
HR, IT
Suitable for all sectors
Platform Software

Integration of ITSM (Change Management) and SAM

Change management is a core ITSM function, which often has a significant impact on software licence costs in the data centre.


Demo System
Organisation & Planning, IT
Suitable for all sectors
Platform Software

Managing Application Portfolios

In this use case, we gain a comprehensive understanding of the applications used in our organisation.


Demo System
IT
Suitable for all sectors
Platform Software

Manage software lifecycles and mitigate risks

In this use case we identify unsupported legacy software proactively and mitigate associated risks.


Demo System
IT
Suitable for all sectors
Platform Software

Supplier management with SAP Ariba Supplier Management

SAP Ariba’s supplier management solution provides efficient life cycle management for supplier portfolios from onboarding to risk management.


Demo System
Procurement
Suitable for all sectors
eProcurement

Supply Chain Control Tower

The Digital SC Control Tower allows users to view and orchestrate end-to-end supply chain statuses, activities and performance levels in real time.


Organisation & Planning, Operations
Industrial Manufacturing, Retail & CP, Life Science & Chemicals, TMT
Platform Software, AI

Software Asset Management (SAM) Business Analytics

Assess the performance and optimization potential of your license management!


Video, Business Analytics
Organisation & Planning, Operations, IT, Procurement
Suitable for all sectors
Analytics & BI

Streamline your software assets

Save money by tracking publishers with complex licensing situations.


Demo System
IT
Suitable for all sectors
Platform Software

Holographic Boardroom

Facilitating the boardroom by visualizing data with augmented reality.


Organisation & Planning, TAX & Finance, IT
Suitable for all sectors
Augmented Reality

Identify and reharvest unused software licenses

As a license manager, you notice that you might have to buy additional software licenses - but is there a better way?


Smart City
Demo System
IT
Suitable for all sectors
Platform Software