How can we help you?

Businesswoman with notebook

I need a first orientation!

Recommendations for process automation with the help of artificial intelligence

Give your teams a complete and accurate view into any of your IT incidents, no matter where your data resides: With the implementation of new technologies, the introduction of clouds and rapid change, it also requires a higher pace of innovation. To ensure that your IT department, as a success factor, also adapts to this pace and even accelerates, you want to look into Artificial Intelligence for IT Operations, which provides complete insights into the performance and health of IT systems and enables IT to proactively respond to conditions in real time. Our experts from KPMG are able in supporting you in your cloud monitoring strategy by using our developed KPMG cloud monitoring framework and help you to integrating AIOps systems. With our alliance partner IBM, KPMG offers the integration of the AIOps system (called "Watson AIOps") customized to your business needs.

Gartner Predicts 2020: “By 2024, 30% of business leaders will rely on AIOps platforms for automated insights to drive business-related decisions, as compared to less than 3% today…” With Industry 4.0 and the associated digitization, the business environment is experiencing a shift away from physical systems to software-defined resource environments in all processes that need to be continuously adapted. IT operations is not excluded from this revolution, but should at best be ahead of this dynamic and complex development and play a supporting role in ensuring the functionality of its company's IT-supported processes. However, as you take on this responsibility, the following concerns and risks could arise for your CIO and IT staff with the current automation progress of the IT department:

With IBM's Watson AIOps as well as KPMG's consultation capabilities on your cloud monitoring strategy, an intelligent and integrated IT Opps approach is implemented in your company from the perspective of a continuous monitoring process to support your IT team in managing problems and incidents related to your company's IT-based processes. The artificial intelligence (AI) based solution uses machine learning and natural language processing to provide recommendations regarding problem solving and process automation of IT operations in your organization. With the solution portfolio provided, IT departments have the ability to act neoterically as Watson AIOps draws on multiple data sources in real time. In parallel, KPMG's supports you in shaping your cloud monitoring strategy by focusing on monitoring and providing holistic solutions approaches to process functionality, role mapping, service delivery model, performance representation, and governance.

Your benefits with our solution


Implementing an intelligent and integrated IT Ops approach in your organization 

Process automation

Delivery of recommendations for problem solving and process automation of IT operations 


Support in the design of your cloud monitoring strategy 

Your journey with KPMG Atlas


Assess maturity level

With our business analytics you are able to assess the maturity of your organization for the technology of this use case


Order use case demo

Order the demo of this use case and get an impression of possible applications of the technology of this use case


Discover more use cases

Discover our other use cases to learn more about the technology of this use case and its application areas

Cloud Technology

Cloud Technology

Explore now
Use Case Demo

Use Case Demo

Request your demo of the use case here. If you have any questions or require further information, contact us directly at any time.

Request now
Get IFRS 16 Compliant

Get IFRS 16 Compliant

Speed up and simplify your lease reporting and meet the requirements of the IFRS 16 leasing standard.

Learn more