Vehicle Sustainability

Providing insights into driver behaviors, health and lifespan of vehicle and vehicle parts, as well as insights into manufacturing and supply chain operations and how they affect vehicle sustainability.

In the demo case, a Business Analyst checks her sustainability dashboard to track overall customer sustainability scores and make decisions about how to help customers drive more efficiently. She looks specifically at the data related to vehicle efficiency and provides tailored suggestions based on analytics to encourage customers to reduce their average kw/mi. She creates a campaign to help incentivize drivers to drive more efficiently.

A customer is notified when there are new sustainability challenges and accepts the new challenge. She can keep track of her progress and sustainability habits using her sustainability dashboard. When she completes challenges or reaches new challenge levels, she can redeem points and choose from subscription services, vehicle upgrades, topping up credit and more. The Business Analyst receives regular sustainability reports to help her pinpoint areas of improvement. She sends out a Knowledge Article to help customers understand the benefits of upgrading to a longer-lasting tire. After reading the article, the customer decides she wants to use her points to upgrade. She looks at her available rewards and confirms her tire upgrade.