Customer Centricity

Many companies are currently facing the challenge of better understanding the rising and ever-changing expectations of their customers and offering consistent positive experiences so that they can stand out in the market.

Use our Customer Centricity Analytics to find out how customer obsessed your organization is.

Choose the appropriate Business Analytics version to address your individual question

Customer Centricity

Free

Our business analytics in the free version offer you individual added value:

  • Talk through questions from different perspectives
  • Short summary of results after completion
  • Quick orientation/introduction to new topics
  • Develop your own point of view in a structured way
  • Go into conversations/meetings perfectly prepared

0€

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Customer Centricity

Advanced

Our Business Analytics in the Advanced version offer your organization the following added value:

  • Avoid lengthy discussion rounds and create a quick factual situation
  • Maturity assessment on specific topics: efficient with detailed real-time results report for up to 20 participants
  • Developing a common position: our detailed analysis of results provides clarity and enables benchmark comparison
  • Achieve group consensus/encourage team and staff commitment

750€

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Customer Centricity

Tailored

Our tailored business analytics in the tailored version offer you additional advantages to those already explained, amongst others:

  • Developing assessments individually for your problem definition and organization
  • Adjust tonality, language and number of participants to your needs
  • Save resources and get answers to your questions in a short time
  • Provide results prepared according to your needs

Price on request

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Your advantages through our Business Analytics Services

Benefit from our Business Analytics with real-time results report and benchmark comparison.

Ad hoc assessment

The Business Analytics are immediately available to you in the Free version.

KPMG expertise

You benefit from the expertise of KPMG experts.

Benchmarking

You gain access to valuable benchmark values for your own positioning.